How can we help?

On the login screen, tap "Forgot Password" and enter your email. You'll receive a reset link within a few minutes.

From the Clients screen, tap the + button and fill in the client's details. You can assign a program and set goals right away.

Go to Revenue in the app, log a payment, and set the gym percentage. Tracklete calculates your net revenue automatically.

Yes — Pro plan users can export all client and session data as a CSV file from the web dashboard.

Contact us at support@tracklb.com and we'll process your cancellation within one business day. Your account enters read-only mode — all data is preserved and you can reactivate anytime by paying again. No auto-billing occurs — all payments are manual via Whish Money.